Delivery terms and conditions

  • How long is the shipping time?

Shipping time expected 3-5 business days. Mamaway Maternity delivery is provided for by FBA.

  • What can I do if the package has been delivered but I have not received it?

In these instances, we advise that you check to see if the package was left with a receptionist or neighbor. Please note our drivers will only knock on the door, ring the doorbell or directly contact you for delivery between the hours of 8:00 am - 8:00 pm in local time.

If your parcel still does not arrive within 14 days, please contact us and we'll be happy to look into it for you. support.mamaway.com

  • What happens if I received a damaged product?
Although we strive to provide products of the highest quality upon delivery, every once in a while the order may arrive in a damaged condition possibly due to incorrect handling. If your order is damaged or incorrect, please check your goods within 30 days upon receiving the package and contact support.mamaway.com to return. We will gladly refund and reimburse the return as well as the shipping cost when you make the return to you as soon as possible (for details please refer to our Return Policy).
  • How much is the shipping cost?

We are pleased to inform you that for our new product launch, delivery on all orders to any location within the the continental US, Alaska, Hawaii and Puerto Rico is completely FREE!

  • What happens if I want to return my parcel?
We regret to inform that you will need to pay for postage if a parcel is returned back to us either because: 1. The parcel fails to deliver due to an incorrect address, 2. Courier fails to contact you with phone and notification card.
  • How can i track my order?
You can easily track your package status under Account.
  • How do I return a product?

For details please refer to our Return Policy


For more information, please contact our friendly customer service team at support.mamaway.com. Thank you for loving our product!

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Find Your Perfect Fit

It's hard to know which size to buy when you are pregnant and in between sizes.
Please use the following tips as a guide to help you decide which size to buy.

It's hard to know which size to buy when you are pregnant and in between sizes.  please use the following tips as a guide to help you decide which size to buy.


TOPS & DRESSES

We recommend you stay with your pre-pregnancy size when choosing maternity wear. The main changes will be in your bust.

* Not all sizes available in all styles 

 

MATERNITY SUPPORT BELT

To get your size, start at your belly button and go all the way around then match your measurement to the corresponding size.

RECOVERY SHAPER TOPS
For our recovery shaper tops, we suggest you choose one size smaller than your normal clothing size for a better fit.

 POSTNATAL BELLY BAND

Early stages of pregnancy: please use your pre-pregnancy body size.
Close to your due date : please select one size smaller than your current size.

MATERNITY BRA SIZING TIPS

During Pregnancy: Our under bust size will gradually increase as your baby grows, for up to one cup size.
Postnatal: Avoid buying maternity bras in the first two weeks, as your bust (cup size) will increase significantly to prepare for breastfeeding. It usually settles in the second week.


* Not all sizes available in all styles